Effective 22 September 2026. Last updated 6 October 2026.

This policy describes what Joura does with your information.

Joura is provided by NONIC Network, 2605 Lisboa, Portugal ("we", "us"). For the purposes of the UK and EU General Data Protection Regulation we are the data controller for the information described here.

Questions, requests and complaints: [email protected].

The short version

• Joura is a shared travel planner. Almost everything you put into a trip is visible to the other people on that trip — that is the point of it.
• We ask for as little as we can: an account, a display name, and whatever you choose to add to a trip.
• We do not sell your information, we do not share it with advertisers, and there is no advertising in Joura.
• Joura asks for your microphone, camera, location or calendar only when you use the feature that needs it — recording a voice message, taking a photo, sharing where you are, adding a trip to your calendar — and says why before your device asks. It never tracks where you go, never reads your calendar's events, and never asks for your contacts.
• The trip chat is not end-to-end encrypted. Messages are encrypted in transit and at rest, but our servers can read them, as they can read everything else in a trip. Don't use it for anything you would not put in a shared document.
• You can delete your account from inside the app, and the app tells you exactly what will happen to each of your trips before you confirm.

1. What Joura collects, and why

1.1 Your account

Joura has no password of its own. You sign in with Apple or with Google, and we receive from that provider a user identifier, your email address, and — the first time only, and only if you allow it — your name.

If you use Sign in with Apple and choose to hide your email, Apple gives us a private relay address instead of your real one. Joura works normally with it.

1.2 Your profile settings

Your display currency, your language, your home timezone and your light/dark preference. These are stored so Joura behaves the same on your phone and your tablet. Your language is also read on our servers, so that a notification arrives written in your language rather than the language of whoever triggered it.